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“Sometimes you need to know when to utilize outside resources like CauseMic, who are experts in these kinds of website migrations.”
Ruarri Serpa
Senior Technology Manager -
“CauseMic managing timelines and deadlines was everything.”
Gus Gates
West Coast Regional Director -
“Project management work from Franny was very helpful to not have to keep track of the entire project and dependencies.”
Ed Mazzarella
Senior Director of Network Strategy -
“HubSpot CMS was a good selection to fit our needs.”
Michelle Kremer
Chief Operating Officer
Year End Donations Fund Running Water
Case STUDY
Revamped Donor Experience

Providing ethos-guided support for players and families after the 4th Quarter ends
The Challenge
The typical pro football player’s career is over after only three years and can end quite abruptly, making the shift to life after the NFL a formidable experience. Serving former San Francisco 49ers, The Golden Heart Fund (GHF) provides “a bridge that eases this transition” by providing quality, personalized support from peers who understand the challenges.
In order to garner more support, GHF needed a clearer value proposition, one that lent itself to communicating their unique benefits to both supporters and clients. It had to be crafted in such a way to compel donors to give. Plus—understanding the courage and humility it takes to ask for help—the value proposition also had to maintain the dignity of the players doing so.
Moreover, following a leadership transition, the organization needed to leverage improved messaging and expanded impact goals through a quickly redesigned website. The goal was to achieve greater donor reach and fundraising success when launching their soon-to-happen annual Golden Heart Run event.
Accordingly, CauseMic needed to answer GHF’s following questions:
- How can we clearly tell our story while honoring the vulnerability of those we serve?
- How can a newly designed website quickly go live ahead of a relaunch of our annual event?
Our Solutions
- Migrated to HubSpot’s content management system to overhaul GHF’s website for improved supporter engagement
- Crafted new core messaging that promoted player dignity while driving home clarity for those new to GHF’s work.
- Using a value proposition highlighting GHF’s unique purpose, quickly relaunched the website in time to optimize Golden Heart Run fundraising success
The Results
A website much easier to update for their nimble team, creating a more relevant and clarifying donor experience
A revised value proposition for improved messaging with prospective donors and partners
An optimized platform for more dynamic, compelling storytelling to garner greater support for Golden Heart Fund's mission

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